Terms and Conditions

Effective Date: November 3rd, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the website and services provided by AnchorPointRoutes (“we,” “our,” or “us”). By accessing or using our website, services, or any content provided by us, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Use of Website and Services

AnchorPointRoutes provides logistics and shipping solutions for businesses and individuals. By using our website, you agree to:

  • Use the services only for lawful purposes and in accordance with these Terms.
  • Provide accurate, current, and complete information when requesting or using our services.
  • Maintain the confidentiality of your account information and prevent unauthorized access.

You are responsible for ensuring that all information you provide to us is accurate and up-to-date.

2. Account Registration

To use certain services on our website, you may need to register for an account. When registering, you agree to provide:

  • Your name, email address, phone number, and other relevant information.
  • You are responsible for safeguarding your account credentials (e.g., username and password).

You must notify us immediately if you suspect any unauthorized use of your account.

3. Services Provided

AnchorPointRoutes offers a range of shipping and logistics services, including but not limited to:

  • Domestic and international shipping
  • Freight and parcel tracking
  • Same-day delivery
  • Packaging and logistics solutions

We reserve the right to modify, suspend, or discontinue any of our services at any time without notice. We are not liable for any interruptions to services.

4. Payment and Billing

  • Pricing: Prices for our services will be provided at the time of booking. All charges are subject to change without prior notice.
  • Payment Terms: Payments must be made in full at the time of booking or as per the payment schedule provided at the time of service agreement.
  • Taxes: You are responsible for any applicable taxes, duties, or fees related to the services provided by us.

If a payment is not received, we reserve the right to suspend or cancel services.

5. Shipping and Delivery Terms

  • Shipment Responsibility: You agree that all items shipped via our services comply with applicable laws and regulations. You are responsible for ensuring that the goods being shipped are properly packaged and documented.
  • Delivery Times: We strive to meet estimated delivery times, but we do not guarantee specific delivery dates. Delays may occur due to unforeseen circumstances, such as weather, customs procedures, or transportation issues.
  • Liability: While we take every effort to ensure the safety of your shipments, we are not liable for any loss, damage, or delay to goods during transit, except where required by law.

6. Prohibited Uses

You agree not to use our services for any illegal, harmful, or unauthorized purposes, including:

  • Shipping prohibited or dangerous items (e.g., illegal substances, firearms, hazardous materials).
  • Violating any local, state, national, or international laws.
  • Engaging in fraudulent activities or misrepresenting shipment information.
  • Disrupting or attempting to disrupt the functionality of the website or services.

7. Limitation of Liability

To the fullest extent permitted by law, AnchorPointRoutes shall not be liable for:

  • Any direct, indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our website or services.
  • Any loss or damage to shipments during transit, unless caused by our gross negligence.
  • Any interruption or unavailability of our website or services due to technical issues.

Our total liability to you, for any claim or cause of action, will not exceed the total amount paid by you for the specific service at issue.

8. Intellectual Property

All content, designs, graphics, logos, text, and other materials on the AnchorPointRoutes website are the intellectual property of AnchorPointRoutes and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our intellectual property without prior written consent.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if you violate these Terms or if we determine, at our sole discretion, that your conduct is harmful to us or other users.

11. Indemnification

You agree to indemnify, defend, and hold harmless AnchorPointRoutes, its officers, employees, and agents from and against any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of our services, your violation of these Terms, or your violation of any rights of third parties.

12. Dispute Resolution

Any disputes arising from or relating to these Terms or your use of our services will be resolved through binding arbitration, rather than in court. The arbitration will be conducted in [your location or jurisdiction], and you agree to submit to the jurisdiction of the courts in that location.

13. Changes to These Terms

We reserve the right to modify or update these Terms at any time. The updated version will be posted on this page with an updated effective date. You are encouraged to review these Terms periodically to stay informed of any changes.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

AnchorPointRoutes
Address: 1830 Courtneypark Dr E, Mississauga, ON L5T 1N6, Canada
Phone: 825-751-0409
Email: info@anchorpointroutes.com

By using our website and services, you agree to these Terms and Conditions.